Why Your AI Agent Needs a 'Personality' (And How to Set It)

I used to think AI personality was just a gimmick. But then I realized that if my AI agent is going to send emails on my behalf or interact with customers, it needs to sound like me. Generic, robotic tone is a huge turn-off. Most platforms now let you set the 'voice'—professional, friendly, sarcastic, whatever. I spent an hour feeding my agent my old emails to train it. Now, when it responds to a client, they have no idea they’re talking to a bot. It maintains relationships, which is crucial for business. Don't skip this step.